Florida Art Therapy Services will collect opt-ins verbally from customers at a physical office location or over a phone call. When a customer registers for the first time, they are asked to provide their phone number, and staff are trained to ask if they would like to opt in to receive SMS-based appointment and billing notifications. Staff will inform customers that message and data rates may apply, message frequency may vary, they can text HELP for more information, they can text STOP to unsubscribe at any time, their phone number will not be shared with third parties for marketing or promotional purposes.